Frequently asked questions

We specialize in providing services for individuals from infancy to 18 years of age. We acknowledge that a need for services does not end once an individual enters adulthood. Our pediatric therapists are open to supporting individuals outside of this age bracket on a case-by-case basis.

No, a referral letter is not necessary.

No, you do not require a diagnosis to access occupational therapy services.

Many families are able to claim occupational therapy services through their health insurance, although the level of cover varies depending on their individual policy.Grow + Glow Therapy invoices families for services provided. We are committed to supporting families throughout the insurance claims process and are happy to provide the documentation required by your insurer, including invoices, reports, letters of support and the completion of insurance forms where appropriate.As insurance policies differ, we recommend contacting your insurance provider directly to confirm your occupational therapy benefits and any requirements for submitting a claim.

We aim to complete our thorough assessments within 2-3 sessions. If you are working within specific deadlines or limitations we will accommodate these as best we can.